Terms of service
Fandango Coffee Roasters AB
Spjutvägen 3, 746 50 Bålsta, Sweden
📧 info@fandangocoffee.com
1. Introduction
These Terms of Service (“Terms”) govern your use of the website fandangocoffee.com (the “Site”) and any purchases made from Fandango Coffee Roasters AB (“we,” “our,” or “us”). By placing an order through our Site, you agree to these Terms.
If you have any questions, please contact us at info@fandangocoffee.com.
2. Products & Availability
We specialize in freshly roasted specialty coffee. Product availability may vary, and we reserve the right to update, limit, or discontinue products at any time.
3. Orders & Payment
• You agree to provide accurate and complete information when placing an order.
• All payments are processed securely through our payment providers (e.g., Shopify Payments, Klarna, major credit and debit cards).
• Prices are listed in SEK and may also be displayed and paid in EUR or other supported European currencies.
• All prices include Swedish VAT (moms). The VAT amount is shown at checkout and on your receipt.
• We reserve the right to cancel any order in cases of incorrect pricing or suspected fraud.
4. Shipping & Delivery
We roast and ship orders as quickly as possible, typically within a few working days.
Delivery times vary by method and destination. We cannot be responsible for delays caused by carriers or circumstances outside our control.
Shipping costs (if applicable) are displayed at checkout.
For international orders, any import duties, fees, or taxes charged by your country’s customs are the customer’s responsibility.
5. Cancellations, Returns & Refunds
Cancellations: You may cancel your order within 7 days of purchase, as long as it has not yet been shipped. Email info@fandangocoffee.com with your order number.
Damaged or Defective Items: If your package arrives damaged or you believe there is a defect in the coffee, contact us within 7 days of delivery with your order number, a short description, and photos if possible. We will review your case and may offer a replacement or a refund.
Taste Preferences: Because coffee is fresh and perishable, we can’t offer refunds based on personal taste preferences. Every batch is carefully roasted and cupped before shipping—but if something doesn’t feel right, please let us know; we value your feedback.
For full details, please see our Refund Policy.
6. Subscriptions (if applicable)
• Subscriptions renew automatically based on your chosen frequency.
• You may pause or cancel at any time before your next billing date.
• Cancellations after billing apply to the next cycle.
7. Liability
• We are not liable for delays or losses caused by third-party carriers, strikes, natural events, or circumstances beyond our control.
• Coffee is a natural product; flavour and sensory experience may vary between harvests and roasts.
• Customers are responsible for checking ingredients and allergens before consumption.
8. Intellectual Property
All content on this Site—text, logos, images, and designs—is the property of Fandango Coffee Roasters AB and may not be used without permission.
9. Governing Law
These Terms are governed by Swedish law. Disputes will be resolved under Swedish jurisdiction. As a consumer in the EU, you are also protected by applicable EU consumer protection laws.
10. Contact
📧 info@fandangocoffee.com